Reviving Reputations

A few bad reviews can destroy your brand. Let’s see what we can do to revive your reputation.

Reviving Reputations

Simple Solutions

Bubble Talk

Everything’s safe in the “bubble” With a  30 minute phone call, we can talk about any issue you’re facing and work to correct it.

$50

Review Analysis

We’ll look at your reviews on 1 platform to evaluate what led to the low reputation.

$99

Review Strategy

We will compile a list of ideas to help restore your name and rebuild your customer’s trust.

$99

This package is subject to approval and is based on several factors. For more information, schedule a consultation.

Deeper Development

Monthly Questionnaire

Asking your customers to take a quick questionnaire is a wonderful way to test how you’re doing. With this service, you’ll receive:

1 Questionnaire

Results with analysis

Tips on where to improve

Suggestions for customer rewards

$200

Revitalizing Your Reputaion

When too many things go wrong too many times, you’re bound to end up on the “Do Not Visit” list. With a few ethical twists and tweaks to how you approach training, managing, customer experience, and overall business practices, we may be able to revitalize your reputation. This package starts at:

$600

This package is subject to approval and is  based on a number of factors. For more information, schedule a consultaion.


Bringing it all Together

Monthly Employee Training

It’s never easy setting up employee training programs. Perhaps that’s why so many companies list customer service as their biggest frustration. This package is designed to alleviate your stress while training your employees on your company product and practices.

This package includes:

Staff Evaluation

2 ‘Bubble’ talk sessions (30 minutes each)

4 Weeks of product testing with analysis

1 Mini course (1 topic)

Tips and tools to implement monthly results

$900

That’s a savings of over $200!

Beyond the Basics

Monthly Webinars

Whether you’re adding to your already amazing training program, or you want to implement a monthly strategy meeting. We can work to create a webinar that will keep your employees actively engaged and eager to take on any challenge.  Each webinar will be customized to fit your monthly need.

$1500 +

This is yours to keep forever!

Store Policies

My customer service coaching programs are designed around your individual store policies. If you don’t have a set policy in place, you and your staff will be left wide open to suggestion- which can lead to a poor reputation.  Together, we can create a solid store policy guide that is easy to read and fair to both you and your customers.

$2000+

This is yours to keep forever!

Ready to reclaim your reputation?

“It’s my pleasure to help small businesses connect with customers; one word at a time”     – Melissa Folette